Returns & Exchanges

No Return Policy

Please be advised that all sales are final. Each item is custom ordered and printed on-demand. Given this, we do not accept returns, exchanges, or refunds on any products or services purchased through our website.

Key Points:

  1. Final Sale: All items purchased are considered final sale and cannot be returned for any reason, including but not limited to change of mind, product dissatisfaction, or incorrect size/color selection.
  2. Order Verification: Please ensure that your order is accurate before completing your purchase. Double-check all details, including product type, size, color, and quantity.
  3. Defective Items: In the rare event that you receive a defective or damaged item, please contact our customer service team within 30 days of receiving the product. We will assess the issue and determine if a replacement is possible.
  4. Exceptions: The following items are exempt from our no return policy:
    • Products that are damaged or defective upon arrival
    • Items that are incorrectly shipped (e.g., wrong size/color)
  5. Customer Support: For any issues related to defective products or incorrect shipments, please reach out to our customer service team first at monarch.onlineshopx@gmail.com We are here to help and will do our best to resolve any issues in accordance with our policy.
Return Address:
217 Wrangler Drive
Coppell, TX 75019

6. Policy Changes: We reserve the right to update or change this policy at any time. Any changes will be communicated through our website or direct communication channels.

By completing a purchase, you acknowledge that you have read and agree to our no return policy.

Thank you for your understanding and for choosing Monarch!